Gett Reviews

I booked a Gett ride the whole experience was frustrating. The driver seemed irritated from the moment I got in, kept talking on the phone, and was driving way too roughly. I asked a simple question about the route, and he gave me one answer, then a few minutes later said something completely different like I was bothering him. It just felt rude and unprofessional from start to finish, definitely not the kind of service I expected.

The car was dirty when I picked it up, and it had a bad smell inside too. What made it more frustrating was that there wasn’t really any human contact or anyone around to talk to about it. I just had to deal with it, which wasn’t a great experience.

I still remember standing there refreshing the app, already stressed because I was running out of time. I had booked a ride, then the driver cancelled at the last minute. The app kept telling me another car was on the way, but no one ever showed up. I ended up late and had to scramble to find a taxi myself. it left me feeling frustrated and stuck.

The driver was polite and the car was clean, which I appreciated. He just took some turns a little too fast, so even though I got there fine, I didn’t feel completely relaxed the whole way.

I booked my ride really quickly and the app worked just fine. The price was clear upfront too. I only had to wait a little longer than I expected, but overall it was a smooth experience

I’ve used Gett a few times now, and the pricing kind of threw me off. For the same trips, I was seeing cheaper options on other apps, so it’s hard to justify sticking with it. Maybe there’s a reason for the higher cost, but I don’t know… for me it just didn’t feel worth it.

I mostly use Gett for work rides, and the payment side has been hassle-free. My card gets charged right after the trip, and I don’t have to go digging around for receipts later, which is nicer than...

The invoices usually land in my email with all the details I need. One took a bit longer to show up, but support helped sort it out without much back and forth. Overall, it works well for me, just not totally flawless.

The driver showed up late and I didn’t get any heads up about it. it threw off my whole Morning and was frustrating.

I had to cancel a ride kind of last minute, or at least it felt last minute, though I’m still not totally sure how long it had been since I booked it. I was worried they were going to charge me the full amount, but the app did show the cancellation details clearly, so I had a decent idea of what was coming.

I ended up getting a small fee because the driver was already on the way, which seems fair enough. Support got back to me later, maybe that same day or the next morning, I can’t really remember, and explained it in a straightforward way. Not perfect, but it wasn’t a huge hassle either.

The service itself is usually fine, I guess, but the app is just... annoying sometimes. It’ll freeze when I’m trying to book a ride, and the map doesn’t always seem to update right, which is not ideal when I’m in a hurry. Also, trying to find old rides or receipts feels way more confusing than it needs to be. It’s not like the worst app I’ve ever used, but for something I’m usually opening because I need it fast, it kind of gets in the way.

I had an issue with my ride and reached out to support, but... it took way too long to hear back. When they finally replied, it didn’t really help much, so the whole thing was frustrating.

I tried gett once and the price felt kind of confusing because the app seemed to show one amount when I booked but then the final charge ended up being higher after the ride, maybe I missed a fee or something in the details but I feel like it should be way more obvious before you confirm.